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MADE TO ORDER FAQ

Why Made to Order?

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Our fabrics are slow-made over many weeks to months. Hand-woven and hand-dyed by our wonderful and talented artisans India via a handloom. They can’t be mass produced or reproduced easily which means that we only have a finite and limited amount of fabric available. Once it’s finished, that it!

As we are using our remaning DEVI collection fabrics, for each item we have enough fabric for only a couple of pieces in each size and colour. This makes it incredibly special for you as the wearer to have an heirloom, unique forever piece but also means you could miss out if you are after popular item.

We want to ensure that we produce the items that you want so that our beautiful fabrics don’t go to waste and our garments are guaranteed a loving home with you. 

When can I expect my item?

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Please allow approximately 1-2 weeks from once you have placed your order to when the garment will be ready to ship. Thereafter depending on your location, the shipping time will vary.

Please note: We ARE able to accommodate urgent orders so please get in contact with us via email if you need a piece quicker and we will do out best to make it happen!

Please also understand that this timeline is a guide only and there may be unexpected delays to this. We will however do our very best to ensure we minimise the risk of delays and will always keep you updated if anything was to change.

What if what I want is sold out?

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Please contact us straight away. You can either DM us on Insta or email us at hello@chamani.com.au. As we know much fabric we have, we may be able to move some stock numbers around to make sure you get the item you want.

Can I return my item?

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YES – even though these are made to order pieces we still want you to love your item completely. So you just follow the returns process on our website if you need to. Please read the policy carefully before buying.

If you have any further questions feel free to DM us on Insta or to send us an email. with any questions you have.

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